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CSR in vietnam

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MFS report number: 99
ISSN: 1400-3562
ISBN: 978-91-85715-7

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Abstract
Vietnam is a developing country in South-East Asia with borders toward China, Laos and
Cambodia. As other countries in the same area are far more developed, Vietnam can gain
a lot from international trade. It is an important factor for a country to build prosperity
and gain economic growth and thereby reach a higher standard of living. But for a
company to succeed in the international market is a demanding task. Both internal and
external factors that influence a company’s competence need to be taken into
consideration. The awareness of Corporate Social Responsibility is increasing every day
and it is becoming a more and more important factor for the end-customer as well as the
buyers and suppliers. This Master Thesis deals with the relationship between Vietnamese
suppliers and their international buyers and how Corporate Social Responsibility affects
that relation.

The result of the study shows that there are advantages for both the Vietnamese supplier
and the international buyer. Companies that work together and care for each other will
end up with a strong and long-term relation. Both the quality and the productivity
increased and that the staff turn-over decreased when introducing CSR. One also has to
understand that the international customers are in command and that the suppliers are
merely following the customer’s demands. Furthermore, quality, price and delivery time
are the most important factors when choosing a supplier but by working with CSR these
factor...
Corporate Social Responsibility in Vietnam
- A Study of the Relation between Vietnamese Suppliers
and their International Customers
Erik Bergelin &
Martin Wastesson
Masters Thesis LIU-IEI-TEK-A--07/0001--SE
Linköpings Institute of Technolgy
Industrial Engineering and Management
Industrial Marketing
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