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Authorized Self-Study Guide

Cisco Voice over IP (CVOICE),
Third Edition
Kevin Wallace, CCIE No. 7945

Cisco Press
800 East 96th Street
Indianapolis, IN 46240


Authorized Self-Study Guide: Cisco Voice over IP (CVOICE)

Authorized Self-Study Guide

Cisco Voice over IP (CVOICE),
Third Edition
Kevin Wallace
Copyright© 2009 Cisco Systems, Inc.
Published by:
Cisco Press
800 East 96th Street
Indianapolis, IN 46240 USA
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or by any information storage and retrieval
system, without written permission from the publisher, except for the inclusion of brief quotations in a
Printed in the United States of America
First Printing July 2008
Library of Congress Cataloging-in-Publication Data:
Wallace, Kevin, CCNP.
Authorized self-study guide : Cisco Voice over IP (CVoice) / Kevin Wallace. — 3rd ed.
p. cm.
ISBN 978-1-58705-554-6 (hbk. : CD-ROM) 1. Internet telephony—Examinations—Study guides. 2.
Electronic data processing personnel—Certification—Study guides. I. Title. II. Title: Cisco Voice over IP
TK5105.8865.W3345 2008
ISBN-13: 978-1-58705-554-6
ISBN-10: 1-58705-554-6

Warning and Disclaimer
This book is designed to provide information about the Cisco Voice over IP (CVOICE) certification
topics. Every effort has been made to make this book as complete and as accurate as possible, but no
warranty or fitness is implied.
The information is provided on an “as is” basis. The authors, Cisco Press, and Cisco Systems, Inc., shall
have neither liability nor responsibility to any person or entity with respect to any loss or damages arising
from the information contained in this book or from the use of the discs or programs that may
accompany it.
The opinions expressed in this book belong to the author and are not necessarily those of Cisco
Systems, Inc.


Trademark Acknowledgments
All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Cisco Press or Cisco Systems, Inc., cannot attest to the accuracy of this information.
Use of a term in this book should not be regarded as affecting the validity of any trademark or
service mark.

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